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Feb
11
Solver Support Closed For The President's Day Holiday
Posted by Peter Forsberg on 02/11/2019 10:08 AM

Solver Support will be closed for the President's Day holiday, Feb 18th. We will reopen for services on Feb 19th and will respond back to your BI360 needs. We apologize in advance for any inconvenience this may cause. 


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Dec
30
Solver Support Closed for the New Years Holiday
Posted by Peter Forsberg on 12/30/2018 11:00 PM

Solver Support is closed Monday Dec 31, 2018 and Jan 1, 2019 for the New Years holiday. We will respond to all BI360 questions upon our return on Jan 2, 2019. We apologize in advance for any inconvenience this may cause. 

 

Happy Holidays,

Solver Support


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Dec
21
Solver Offices Closed
Posted by Peter Forsberg on 12/21/2018 01:22 PM

Solver Support will be closed for the Christmas holiday Dec 24th and 25th. Should you have a BI360 issue, please submit it to Solver Support and we'll be happy to assist you upon our return Wednesday Dec 26th. Solver Support will also be closed Dec 31 and Jan 1st for the New Year's holiday. 

We apologize in advance for any inconveniences this may cause and look forward to assisting you. 


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Dec
3
License Expiring Notice
Posted by Peter Forsberg on 12/03/2018 10:40 AM

Solver Support would like to inform customers that if they are getting a message saying that their license is going to expire in 30 days (see screenshot 1) and they feel that their license should not be expiring, that all they need to do is go into the Administration Tool -> License Management  and click 'Update All Licenses' (see screenshot 2).

Screenshot 1: Error opening a BI360 Product

Screenshot 2: Click "Update All Licenses" to update the expiration date (Administration Tool -> License Management).

 

If you have any questions, please feel free to submit a support ticket at support.solverglobal.com.


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Sep
3
Solver Support Closed Labor Day
Posted by Peter Forsberg on 09/03/2018 07:33 AM

Solver Support will be closed today, Sept 3rd for the Labor Day Holiday. We will assume normal operations on Tuesday, Sept 4. We apologize for any inconvenience this may cause. 


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Jul
9
Now Open! The 2018 BI360 Award Nominations for Partners & Customers
Posted by Peter Forsberg on 07/09/2018 02:12 PM

Have you recently completed an award-worthy BI360 project? If so, it’s time to let everyone know! Nominations are now being accepted for the 2018 BI360 Awards. Partners can submit their own name or submit for their customers, while customers can submit for themselves for a number of awards. Winners will not only receive bragging rights and PR efforts, but one free pass to Focus 2019.

 

Submissions deadline: July 15 | Finalists announced: End of July | Winners announced: During Focus 2018: Wednesday, August 29, 2018. 

Enter Now: Partner Entry Form | Customer Entry Form


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