Nikki Davison

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Activity overview

Latest activity by Nikki Davison
  • Nikki Davison created an article,

    FAQ How-To: Contact the Solver Sales Team

    Summary:This article details how to how to contact the Solver Sales Team. If you are interested in adopting the Solver Suite for your organization, looking to renew one of our legacy products, or w...

  • Nikki Davison created an article,

    FAQ Info: Accessing Solver Academy

    Summary:This article offers information regarding access to the Solver Academy following the October 2024 cloud release and the updates to our licensing structure. Previously, users were able to fo...

  • Nikki Davison created an article,

    FAQ Info: Using the Support Site AI Agent

    Summary:This article offers information regarding the AI agent (chat bot) on the Solver Support site, including what it can and cannot assist you with, and resources on where to go for inquiries ou...

  • Nikki Davison created an article,

    FAQ Info: Requesting a SOC II report

    Summary: This article offers information regarding how to request Solver's SOC II report. Article Sections: More Information Properties More Information: To request Solver SOC II report, simply e...

  • Nikki Davison created an article,

    FAQ How-To: Submit a database Restore, Swap, or Copy request

    Summary: This article details how to make database requests. This includes requests to restore your tenant to a prior date/time, swap one database for another (ex: copy the production db to a sandb...

  • Nikki Davison created an article,

    FAQ How-To: Submit a successful Support ticket

    Summary: This article details how to submit a successful support ticket. Submitting a ticket that will lead to a speedy resolution to your issue is an easy process and just takes just a few moments...

  • Nikki Davison created an article,

    Knowledge Base Article Naming KEY

    Summary: This article details a new content standard that is being rolled out for our Knowledge Base articles: the Naming Convention. More Information: The following naming convention is being impl...