Roberto from Solver Support
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ArticlesRecent activity by Roberto from Solver Support
DWM BI360 Info: Mandatory Dimensions to Import Data
Summary: The article provides information on the mandatory dimensions when importing data. Article sections: More Information Properties More Information: When importing data through Data Explore...
DWM BI360 Info: Assign Database Role BI360_USERS
Summary: This article provides information on the role that should be assigned to BI360_USERS. Article sections: More Information Properties More Information: BI360 components that access the BI3...
DWM BI360 How-To: Modify Data Explorer Paging
Summary: In 4.5.1, a paging feature was added to BI360 Data Warehouse to improve the performance of Data Explorer. The default number of transactions displayed per page is 1000 however, a user may ...
ADMIN BI360 How-To: Add a non-domain user to Administration Tool
Summary: This article details how to add users manually in the Reporting Administration Tool. BI360 Reporting connects to Active Directory to allow Windows authenticated users to use BI360. For an ...
RC BI360 Issue: Exporting from Report Composer to Report Designer fails
Summary Exporting a query from Report Composer to Report Designer results in an error message like the one below Article sections: Symptoms Cause Resolution Properties Symptoms Cause The user do...
DW Cloud Error: Cannot delete record as it relates to other dependent data
Summary This article details how to resolve an error where data cannot be deleted. Article Sections Symptoms Cause Resolution Properties Symptoms: Users receive the following error message when t...
RD PH/Cloud Issue: Ribbon Missing
Summary This article details an issue where the Report Designer ribbon disappears after the v5.2.21010.1354 Report Designer update. Article sections Symptoms Cause Resolution Properties Symptoms ...
SET PH/Cloud Error: Authentication Failed
Summary: This article troubleshoots an error that can occur when loading a report in Excel using Cloud or Private Host. Symptoms: There are a few variations of this error that can be resolved with...
RD PH Issue: Drill Down Option Not Available
Summary This article details an issue with the Drill Down option in a report not being available and how to resolve the issue. Article sections: Symptoms Cause Resolution Properties Symptoms In a...
RD PH/Cloud How-To: Save a Cloud Report to a New Location
Summary This article details how to save a Solver Cloud or Private Host report to a new location. Article sections: Method Properties Method When creating a new report or uploading a report into ...