
Roberto from Solver Support
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Activity overview
Latest activity by Roberto from Solver Support-
Roberto from Solver Support created an article,
Cloud: Saving a cloud report from default to new location
Summary: When creating a new report or uploading a report into the portal, you may notice a unique ID is created along with this new report. More Information: The ID has no specific logic to it. Wh...
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Roberto from Solver Support created an article,
Private Host: Drill Down option not available
Summary: Some users experience issues with the drill down option in reports . Symptoms: In a report, when a user right clicks a cell in the portal the drill down option does not appear. Cause: W...
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Roberto from Solver Support created an article,
Error loading report in Excel - Cloud and PH Authentication Failed
Summary: Some users experience an Error loading report in Excel Symptoms: Cloud and PH which references Authentication failed. Please try again. Base URL: https://cloud.bi360.com/Request URL: /api/...
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Roberto from Solver Support created an article,
DW Cloud Error: Cannot delete record as it relates to other dependent data
Summary This article details how to resolve an error where data cannot be deleted. Article Sections Symptoms Cause Resolution Properties Symptoms: Users receive the following error message when t...
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Roberto from Solver Support created an article,
Cloud Report Designer ribbon missing with latest update 5.2.21010.1354
Summary: Cloud Report Designer, 5.2.21010.1354, Ribbon disappears after the latest Report designer update for cloud users. The add-in option still exist in the Com-Addin, but still does not enable...
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Roberto from Solver Support created an article,
Modifying Data Explorer Paging
Summary: In 4.5.1, a paging feature was added to BI360 Data Warehouse to improve the performance of Data Explorer. The default number of transactions displayed per page is 1000 however, a user may ...
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Roberto from Solver Support created an article,
Exporting from Report Composer to Report Designer fails
Summary: Exporting a query from Report Composer to Report Designer results in an error message like the one below Symptoms: Cause: The user does not have permissions to the path where the expo...
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Roberto from Solver Support created an article,
Mandatory Dimensions to Import Data
Summary: When importing data through Data Explorer, there are mandatory dimensions that need to be mapped. These are indicated with the red box highlighting the fields in the Import Wizard. More ...
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Roberto from Solver Support created an article,
How to add non-domain user to Administration Tool
Summary: BI360 Reporting connects to Active directory to allow Windows authenticated users to use BI360. For environment that is not part of the domain, the users need to be added manually in the R...
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Roberto from Solver Support created an article,
RD ALL How-To: Create a Sheet Per Value Report?
Summary: This article explains the basics of creating a sheet per value report. If you have access to the Solver Academy, you can click here for more detailed step-by-step instructions. Method: In...