Alex from Solver Support
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Activity overview
Latest activity by Alex from Solver Support-
Alex from Solver Support created an article,
Cloud: Error Message: "Oops...Something went wrong [...] ResizeObserver loop completed with undelivered notifications. Please try again [...]"
Summary: Cause & Resolution: This is technically this is a javascript error caused by a recursive loop within a resize observer. When you resize your browser window manually, or this can also ha...
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Alex from Solver Support created an article,
PLAN PH/Cloud Issue: Budget template writeback in Report Designer, but not in the Web Portal; no error thrown
Summary: This article troubleshoots an issue where the writeback or attempt to save data in the portal is not saving completely, but it does in Excel. In Excel, the template saves the input. Articl...
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Alex from Solver Support created an article,
INSTALL BI360 Issue: Add-in Not Enabled in Installation Wizard
Summary: This article troubleshoots an issue that occurs when attempting to install Planning & Data Warehouse; in the window of the installation wizard where you are to select the features you are...
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Alex from Solver Support created an article,
RD PH/Cloud Error: An internal error occurred. Please restart Excel and try again.
Summary: This article troubleshoots an error that occurs within Report Designer when changes are made due to possible corruption or lack of resources. Article sections: Symptoms Causes Resolution ...
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Alex from Solver Support created an article,
INSTALL PH/Cloud Info: Common License and License Key Errors
Summary: This article details how to address common licensing/license key errors in Private Host and Cloud. More Information: Common issues/errors and their resolutions: ProductNotLicensedExceptio...
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Alex from Solver Support created an article,
RD PH/Cloud Info: Merged cells and Merge & Center
Summary This article details workarounds related to Merged Cells and Merge & Center. Article sections More Information Properties More Information Support & Consulting has composed a few workarou...
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Alex from Solver Support created an article,
DW PH Error: A child's total percentage shall not exceed 100 percent
Summary: This article troubleshoots an error that occurs when importing a tree with duplicate account codes that worked in 4x after upgrading to 5x due to differences in the process. Article Sectio...
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Alex from Solver Support created an article,
INSTALL PH/Cloud How-To: Silent (.msi) Install Report Designer Add-in
Summary: This article covers how to conduct a silent install on multiple clients from central IT for Report Designer 5x. This is done with an .msi file and a script with parameters. Method: Follow ...
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Alex from Solver Support created an article,
RD PH/Cloud Error: "Unexpected response: 500 InternalServerError. [...] MDLException AttributeNotFound"
Summary This article details the error "Unexpected response: 500 InternalServerError. [...] MDLException AttributeNotFound" and how to resolve it. Article sections: Symptoms Resolution Symptoms A...
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Alex from Solver Support created an article,
PLAN PH/Cloud How-To: Use comparable data in LID spreads for budgeting
Summary: This article details how to use previous year Actuals in Line Item Detail spreads for budgeting. When designing Planning templates, comparable data can be setup for input cells so you can ...