Alex from Solver Support
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Activity overview
Latest activity by Alex from Solver Support-
Alex from Solver Support created an article,
Common License and License Key Errors (5.x)
Overview: This article pertains to common license/licensing and licenses key errors in Private-Host and Cloud. If you cannot find the error that relates to you, you can always submit a ticket on ou...
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Alex from Solver Support created an article,
Merged cells and Merge & Center Workarounds
Overview: Support & Consulting has composed a few workarounds to merge cells ad Merge & Center not working within the Cloud web portal. Insert a small column in the center of the report and just...
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Alex from Solver Support created an article,
Tree Import Error: "A child's total percentage shall not exceed 100 percent"
Overview: When attempting to import a tree that worked in 4x into a 5x environment, an error is thrown stating "A child's total percentage shall not exceed 100 percent". Cause & Resolution: Make su...
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Alex from Solver Support created an article,
INSTALL PH/Cloud How-To: Silent (.msi) Install Report Designer Add-in
Summary: This article covers how to conduct a silent install on multiple clients from central IT for Report Designer 5x. This is done with an .msi file and a script with parameters. Method: Follow ...
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Alex from Solver Support created an article,
Custom Drill-To: Unexpected response: 500 InternalServerError. [...] MDLException AttributeNotFound
Overview: After creating custom drill-to, the following error is thrown when attempting to run the report: MDLExceptionAttributeNotFound Resolution: Single quotes around the filters are required -...
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Alex from Solver Support created an article,
Solver Cloud & Private Host: Report Design - Use previous year Actuals in LID spreading area for Budgeting
Overview In regards to Line Item Detail, you can use the spreading method to look at Actuals as a driver - more specifically you can use previous year actuals in the spread area for budgeting. Plea...
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Alex from Solver Support created an article,
Private Host: Prompt to Download Report Designer does not appear for version 5.2.307 and older
Overview: In instances where Report Designer needs to be installed, it is a noted issue to our Development team that when attempting to reinstall the Report Designer add-in for Private Host 5.2.3...
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Alex from Solver Support created an article,
Report Designer (V. 5.2.31211+)
Overview: When working on a report design within Solver Cloud, saving changes along the way and receiving the pop-up window saying save was complete and published to the portal successfully, a user...
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Alex from Solver Support created an article,
Private Host Modifying Period Configuration - Custom calendar Configs
Summary: This How-to goes over how to utilize CreatePeriods Excel Template from (https://support.solverglobal.com/staff/index.php?/Knowledgebase/Article/Edit/2088) to add prior years within Private...
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Alex from Solver Support created an article,
RD PH/Cloud Error: "[...]This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms."
Summary This article details the "[...]This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms." error. Article sections: Symptoms Causes Resolution Sympto...