Summary
The article details common reporting issues including the cause and solutions.
Article sections
More Information
These issues are applicable to most reporting issues. Please reference this kb article for troubleshooting steps should your report fails.
Common Reporting issues
|
Scenario |
Error Message |
Cause |
Solution |
| When running a report on web, it gives failed error message. However, when ran from Excel, it runs just fine. | your report failed |
There can be multiple causes. 1. Caching issue on the browser 2. Solver field is in a merged cell which is not supported at the moment. |
Possible solutions: 1. If it's a browser issue then try from another browser or clear all time history from current browser. 2. Move the field from merged cell to hidden column to the right and reference that cell. |
Properties
Applies to:
- Cloud
- Private Host 5.x