Summary:
This article troubleshoots an error that occurs when selecting Enter Data
Article Sections:
When users select Enter Data they would receive an invalid Index error.
Symptoms:
When a user selects Data Entry, they receive the following error message:
"Error occurred while performing this task.
Invalid index. (Exception from HRESULT: 0x8002000B (DISP_E_BADINDEX))
at Planning.frmInfoManager.RetriveData(Boolean flag, Boolean FlagDisplayUI)
at Planning.frmInfoManager.frmInfoManager_Load(Object sender, EventArgs e)"
Causes:
Check Data and Interface settings to find out what causes the issue.
Resolution:
Option 1: Delete and re-create the data settings and interface settings for the template.
Option 2: Create a blank row above the first data input row and add an ignore syntax for this row. Then add this row in Data and Interface settings.
Properties
Planning 4.x