ADMIN BI360 Error: Application is not assigned to user

Summary:

This article troubleshoots an error that occurs when launching a BI360 app when the app has not yet been assigned to the user.

Symptoms:

When a user launches a BI360 application such as Publisher, Composer or Designer, they receive the following error message:

Report Publisher is not assigned to user: username
Please run the OneStop Reporting Administration Tool . 

Causes:

The product has not been assigned to the user.

Resolution:

The following must be performed by the organization's Solver Admin. To assign an application to a user, follow these steps:

1. Log into the Administration Tool.
2. Navigate to the Application Management menu. 
   
3. Assign that specific user to the application by checking the box for the application that aligns with the username. 
   
4. Click Apply to save the changes.
5. If the application was open, close and reopen the app and you should be able to successfully access the application. 

Properties:

BI360 4.x