Summary:
Cloud Report Designer, 5.2.21010.1354, Ribbon disappears after the latest Report designer update for cloud users.
The add-in option still exist in the Com-Addin, but still does not enable the ribbon.
Symptoms:
Cloud Report Designer, 5.2.21010.1354, Ribbon disappears after the latest Report designer update for cloud users.
Cause:
Cloud Report Designer, 5.2.21010.1354, Ribbon disappears after the latest Report designer update for cloud users.
The add-in option still exist in the Com-Addin, but still does not enable the ribbon.
Resolution:
- The customer must manually uninstall the previous version first.
- Start MenuControl PanelPrograms and FeaturesBI360 ReportingRight ClickUninstall.
- Then you will return back to the the Cloud Portal Click a ReportEdit.
- After clicking the edit button a prompt to install the updated report designer will appear.
Properties:
Applies to:
- Report Designer v5.2.21010.1354
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