This article troubleshoots an issue of the Budgeting Setup page being unavailable or greyed out due to a licensing issue.
When a user navigates to the Budgeting Setup page to enable databases for Web Budget, the page is greyed out as seen below:
This is either a result of the Web Budgeting license not being added, or if you have a trial key for Web Budgeting, then it is most likely expired.
If you have not installed your Web Budgeting license, you can do so by following these steps:
- Open the BI360 Administration tool > License Management > Install License
- Copy and paste the license key in the box.