Summary:
When a user is trying to run reports on Publisher, the following error message appears.
Symptoms:
"Can't create task. The referenced account is currently locked out and may not be logged on to."
Cause:
This is caused by having the user's windows credential recently updated and not having logged out and back in with the new credentials.
Resolution:
Log out and log back into the machine using the new credentials and verify with IT that the user is able to create a scheduled task using windows task scheduler. Once that has been verified, the user should be able to run scheduled reports.
Properties:
Applies to:
- Publisher 4.x