This article troubleshoots an error that occurs when running a report in Publisher following an update to the user's Windows credentials.
When a user attempts to run reports on Publisher, they receive the following error message:
Can't create task. The referenced account is currently locked out and may not be logged on to.
This is caused by the user's Windows credential recently being updated and not having logged out and back in with the new credentials.
Log out and log back into the machine using the new credentials and verify with IT that the user is able to create a scheduled task using Windows Task Scheduler. Once that has been verified, the user should be able to run scheduled reports.