Summary:
This article troubleshoots an error that occurs when running a report in Publisher following an update to the user's Windows credentials.
Symptoms:
When a user attempts to run reports on Publisher, they receive the following error message:
Can't create task. The referenced account is currently locked out and may not be logged on to.
Causes:
This is caused by the user's Windows credential recently being updated and not having logged out and back in with the new credentials.
Resolution:
Log out and log back into the machine using the new credentials and verify with IT that the user is able to create a scheduled task using Windows Task Scheduler. Once that has been verified, the user should be able to run scheduled reports.
Properties:
Publisher 4.x