This article troubleshoots an error that occurs when opening the Integration Packages screen in the Administration tool, typically during an installation.
When a user opens the Integration Packages screen in the Administration Tool, they receive the following error message:
Error retrieving list from server.
System.Net.WebException: Unable to connect to the remote server ---System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.2:88
atSystem.Net.ServicePoint.ConnectSocketInternal(BooleanconnectFailure, Socket s4, Socket s6, Socket& socket,IPAddress& address,ConnectSocketStatestate,IAsyncResultasyncResult, Exception& exception)
--- End of inner exception stack trace ---
atSystem.Net.WebClient.DownloadDataInternal(Uri address,WebRequest& request)
at OneStop.Controls.Repository.ContentBrowserControl.RefreshList_DoWork(Object sender,DoWorkEventArgse)
This may also occur during a installation of BI360 Reporting.
The correct ports are not allowed through your firewall.
You will need to ensure that the correct ports are allowed through your firewall, specifically port TCP/80 to the ip address of products.onestopreporting.com. To check if this port is opened, ensure that you can connect to products.onestopreporting.com. To find the IP address of products.onestopreporting.com you must open command prompt and type in the following: ping products.onestopreporting.com
BI360 Administration Tool