When a user attempts to run an integration, the run button is greyed out and does not allow the user to click on it.
Cause and Resolution:
The Run button being grey out is due to either (1) no data source is selected, or (2) the integration is unpublished.
(1) If this is a Gateway integration, verify the data source is selected.
(2) Verify if the integration is published on the Summary tab. If you see the below "Publish Integration" button, that means the integration is unpublished, click that button to publish the integration.
- BI360 Cloud
- BI360 Private Host
Keywords: kb2043 Run button in integration is greyed out