This article covers an error that occurs when a running a report on an older version of Windows 10.
The user fits all the system requirements and is on Windows 10.
When the user attempts to run a report, they receive the following error:
There was a problem rendering this report.
System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception.
at OneStop.ReportPlayer.SheetWriter.ScreenUpdate(Boolean turnOn)
at OneStop.ReportPlayer.SheetWriter.RenderReport(ExecuteResult result, PublishType publishType, String password, ProgressChangedEventHandler progressChanged)
at OneStop.ReportPlayer.ReportManager.RenderReport(ExecuteResult result, PublishType publishType, ProgressChangedEventHandler callback)
OSR Version: 4.6.31208.1024
On older versions of Windows 10, there is an issue with rendering the report. This has been documented with users who were on version number 1511 of Windows 10 or older.
Updating Windows 10 to the latest version will fix this issue. There is no need to reinstall Excel or Reporting. At the time this article was written, version 1709 was the latest build of Windows 10.
- Report Designer
- BI360 version 4.x