This article troubleshoots an issue where an Excel crash causes the Report Designer ribbon to get stuck in Automation mode.
When a user tries to use BI360 Reporting, the ribbon gets stuck in Automation mode.
Automation mode or missing BI360 Add-ins may occur if Excel crashes or is not able to shut down properly.
If you receive a message about Automation mode, close Excel and ensure all processes associated with Excel are closed in Task Manager, then restart Excel.
Also ensure the Preview pane is disabled from Windows Explorer.
BI360 version 4.x