Welcome to the Solver Support Center

Get help with Solver today. Maximize your use of Solver by referencing detailed user guides, white papers and how to's in our knowledgebase. Additionally, a dedicated team of trained Solver support specialists are also available to answer your emails and calls.

Have a question and would like to work with one of our trained staff?

  • Email: support@solverglobal.com
  • Phone: (310) 691-5300 ext: 1
  • Hours of Operation: Monday - Friday 6am to 6pm Pacific time excluding federal holidays

Registration is required. Not registered? No problem, click the green button below to register.

 

Interested in moving to Solver Cloud or Private Host

Take a moment to read over these resources. 

  1. Product Gap Analysis: A high level overview of the feature differences between BI360 4x and Solver Cloud/Private Host applications. 
  2. Solver Cloud Launch Webinar: A detailed overview of the features available from the initial release of Solver Cloud.

Please contact your partner or Solver Support for more information on moving to Solver Cloud or Private Host. 

Latest Updates

May
30
Configuration changes
Posted by on 05/30/2020 10:34 AM

May 31, 08:35 PDT
Completed - The scheduled maintenance has been completed.

May 30, 10:34 PDT
Verifying - Verification is currently underway for the maintenance items.

May 30, 02:16 PDT
In progress - Scheduled


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May
30
Data storage service
Posted by on 05/30/2020 01:44 AM

May 30, 01:44 PDT
Resolved - The data storage service reached a capacity threshold and required a configuration change. Systems are operational.


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May
22
Planned Solver Cloud Update (US)
Posted by on 05/22/2020 10:00 PM

May 23, 03:16 PDT
Completed - The scheduled maintenance has been completed.

May 23, 01:59 PDT
Verifying - Verification is currently underway for the maintenance items.

May 22, 22:00 PDT
In progress - Scheduled


Read more


May
22
Planned Solver Cloud Update (CA)
Posted by on 05/22/2020 06:00 PM

May 23, 01:52 PDT
Completed - The scheduled maintenance has been completed.

May 22, 21:32 PDT
Verifying - Verification is currently underway for the maintenance items.

May 22, 18:02 PDT
In progress - Scheduled


Read more


May
22
Planned Solver Cloud Update (EU)
Posted by on 05/22/2020 02:00 PM

May 22, 18:37 PDT
Completed - The scheduled maintenance has been completed.

May 22, 17:33 PDT
Verifying - Verification is currently underway for the maintenance items.

May 22, 14:01 PDT
In progress - Scheduled


Read more