Welcome to the Solver Support Center

Get help with Solver today. Maximize your use of Solver by referencing detailed user guides, white papers and how to's in our knowledgebase. Additionally, a dedicated team of trained Solver support specialists are also available to answer your emails and calls.

Have a question and would like to work with one of our trained staff?

  • Email: support@solverglobal.com
  • Phone: (310) 691-5300 ext:3
  • Hours of Operation: Monday - Friday 6am to 6pm Pacific time excluding federal holidays

Registration is required. Not registered? No problem, click the green button below to register.

 

Interested in moving to Solver Cloud or Private Host

Take a moment to read over these resources. 

  1. Product Gap Analysis: A high level overview of the feature differences between BI360 4x and Solver Cloud/Private Host applications. 
  2. BI360 Cloud Launch Webinar: A detailed overview of the features available from the initial release of Solver Cloud.

Please contact your partner or Solver Support for more information on moving to Solver Cloud or Private Host. 

Latest Updates

Jan
25
Planned Solver cloud maintenance (US)
Posted by on 01/25/2020 12:22 PM

Jan 25, 12:22 PST
Completed - The scheduled maintenance has been completed.

Jan 25, 11:50 PST
Verifying - Verification is currently underway for the maintenance items.

Jan 25, 07:56 PST
Update - The US data center is


Read more


Jan
24
Planned Solver cloud maintenance (EU)
Posted by on 01/24/2020 10:16 PM

Jan 24, 22:16 PST
Completed - The scheduled maintenance has been completed.

Jan 24, 22:11 PST
Verifying - Verification is currently underway for the maintenance items.

Jan 24, 15:13 PST
In progress - Scheduled


Read more


Jan
24
Planned Solver cloud maintenance (US)
Posted by on 01/24/2020 10:00 PM

Jan 25, 12:22 PST
Completed - The scheduled maintenance has been completed.

Jan 25, 11:50 PST
Verifying - Verification is currently underway for the maintenance items.

Jan 25, 07:56 PST
Update - The US data center is


Read more


Jan
24
Planned Solver cloud maintenance (AU)
Posted by on 01/24/2020 03:13 PM

Jan 24, 15:13 PST
Completed - The scheduled maintenance has been completed.

Jan 24, 15:13 PST
Verifying - Verification is currently underway for the maintenance items.

Jan 22, 17:19 PST
Scheduled - There is a planned


Read more


Jan
24
Planned Solver cloud maintenance (EU)
Posted by on 01/24/2020 02:00 PM

Jan 24, 22:16 PST
Completed - The scheduled maintenance has been completed.

Jan 24, 22:11 PST
Verifying - Verification is currently underway for the maintenance items.

Jan 24, 15:13 PST
In progress - Scheduled


Read more